Field Assurance For Telecommunication Industry

CLOUDDOT FIELD ASSURANCE ENSURES 360° ANALYSIS OF YOUR MOBILE HANDSET, OPERATOR SERVICES AND MOBILE APPS
IN LIVE NETWORK CONDITIONS.

With increasing diversity in consumer usage patterns and fast paced technology change, new handset models are launched on a regular basis. Field testing is extremely critical for the success of any handset launched in the market as it is a key indicator of its performance. software quality and stability. and user acceptance in the real world, hence telecom application testing plays a vital role.

Clouddot
Field Assurance Solution

Clouddot field assurance ensures 360° coverage of your product or services in a much shorter time frame and with a very high ROI. Through Clouddot user community you can also conduct market assessments on your products and services at various stages of development or after going into production. Qualitrix has been delivering field testing services to leading handset manufacturers and network operators across the globe.

COMPLETE TECHNOLOGY SOLUTION FOR FIELD TESTING

COMPLETE TECHNOLOGY SOLUTION FOR FIELD TESTING

Clouddot cloud based test management platform offers complete test management solution for field testers allowing easy work assignment, test case management, defect management, tester communication, task monitoring and reporting.

PROFESSIONAL FIELD TEST EXPERTS ON-DEMAND

PROFESSIONAL FIELD TEST EXPERTS ON-DEMAND

Hundreds of multi-lingual field testers ready to be deployed in your target city and covering different network conditions, having experience of executing multiple field assignments in different geographies.

INDUSTRIALIZED TEST PROCESSES WITH REUSABLE COMPONENTS

INDUSTRIALIZED TEST PROCESSES WITH REUSABLE COMPONENTS

Standardized test process with best practices in place to deliver reliable test results in the field. Ready-to-use test cases available to provide complete test coverage in shorter time frame.

READY-TO-ACCESS USER COMMUNITY FOR MARKET ASSESSMENTS

READY-TO-ACCESS USER COMMUNITY FOR MARKET ASSESSMENTS

Access to Qualitrix global community with thousands of potential users of your device. Engage them on-demand to conduct market assessments on user experience, competitor analysis, UAT and much more.

Testing a Mobile
Handset in Field

We understand that speed-to-market is an important consideration while launching a new handset model.

Clouddot test case design framework developed by our test engineers provides ready-to-use test cases and gives a comprehensive test coverage to your handset model in quick time.

An on-demand team of field test engineers is ready to be deployed at any desired location with in days.

The Clouddot community, comprising thousands of users, allows you to conduct quick market assessments and competitor analysis on your target demographic and launch your handset model in the market with complete confidence.

  • Feature Testing
  • Network
  • Compatibility
  • Interoperability
  • Upgrade Testing
  • Drive Testing
  • Roaming
  • Soft/Hard Handovers
  • GPRS
  • Pre and Post Launch
  • User Assessments
  • Competitor Analysis and Bench marking

Field Test
Environment

Different real world conditions in which the handset will be tested aligned with your target user demographic with coverage to desired Tier 1, Tier 2, Tier 3 cities. Dense Urban, Urban, Semi-Urban Locations identified based on multi paths, network load and multi-way hand-offs.

  • STATIONARY TEST : Coverage to high, medium, low network coverage areas including roaming networks.
  • DRIVE TEST : Moving test environment at different speeds and for specified test route. Cell site locations, soft and hard hand-off areas, single/dual mode areas, GSM, CDMA boundaries, Varying signal strength areas.

Testing Tools & Frameworks

Clouddot testing team is fully equipped with the tools that may be required to test your device in the field and record the findings. In addition to the tools, we have also developed test case design framework that provides a comprehensive test coverage to your device in a shorter time.

Flashing Tools : Tools for uploading or upgrading the operating system on the phone through a desktop machine


Test Management Tools : Cloud based test management system with following features:

  • -Tester Selection
  • – Work Allocation
  • – Test Case Management
  • – Defect Management
  • – Management & Controlling
  • – Tester Communication & Instructions
  • – Real-time Reporting

Diagnostic / Log Tools : Tools to capture the background messages and logs generated by the device during operation to identify errors and help in debugging for both device and network related issues.

Test Case Design Framework : Qualitrix test design framework has been developed by Qualitrix test engineers based on their experience of executing multiple device testing assignments. The framework aims to help device owners to gain test scenarios for their smart devices with complete coverage without missing any area.
The test component for a device under test are segregated in three parts:

  • 1. Device Features
  • 2. Network Behavior
  • 3. Real-World Behavior